Shipping policy

Last updated: November 7, 2026

The short version

  • Every item is made to order and ships in 1–3 business days.
  • Standard shipping arrives in 5–11 business days. Express arrives in 3–8.
  • You get a tracking email as soon as your order ships.
  • We currently ship to the United States only.

Delivery times

Every item is printed just for you after you order. The times below count from the day you place your order, and include printing and shipping. Business days are Monday to Friday, not counting holidays.

Shipping Cost Delivered in
Standard $5.99
Free over $70
5–11 business days
Express $9.99 3–8 business days

What happens in that time: we print your item and send it out within 1–3 business days, then it travels to you. You will get a tracking email the moment it leaves.

Delivery times are estimates, not guarantees. During holidays, promotions, or busy periods, printing may take a little longer.

Ordering for Christmas

Standard shipping: order by December 8

Express shipping: order by December 15

Tracking

When your order ships, we email you a confirmation with tracking. Tracking can take 1–3 business days to start showing updates.

If something goes wrong

Wrong address. Please check your address before you pay. If a package comes back because the address was wrong or incomplete, reshipping may cost extra.

Marked delivered, but not there. Check around your property, ask neighbors, and contact the carrier first. We will help where we can, but we cannot be responsible for packages confirmed as delivered to the address given at checkout.

Carrier delays. We are not responsible for delays caused by carriers, customs, weather, holidays, or other things outside our control.

Questions?

Email us at support@outsidehound.us. We usually reply within 1–2 business days.

OUTSIDE HOUND